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Old 06-18-2015, 11:15 AM
Junior Member
 
Join Date: Jun 2015
Posts: 2
Default RamDisk Plus by SuperSpeed.com - Fraud

SuperSpeed Software Inc are makers of a number of Windows software products such as RamDisk Plus and SuperSpeed SuperCache sold via their website at www.superspeed.com

They falsely promise with their software sales and licenses:

"There are no renewal or subscription fees. Updates within a major version are free. For example updating RamDisk Plus from version 11.5 to 11.8 is free. Upgrades to a new major version (e.g. version 11.x to 12.x) does incur an additional charge but at a discount from the usual full retail price."

And upon purchasing state:

"A license key is bound to the system's computer name. If you should ever need a license key for a different Computer Name then you will need to purchase another license. Your key and instructions will be emailed to you within 24 hours during weekdays or Monday for weekend orders."

I purchased a license to their SuperSpeed RamDisk Plus software, and for the first time required a license renewal due to hardware upgrades.

All attempts to contact SuperSpeed.com via numerous emails and forms of contact such as all company emails in their website

Resellers@SuperSpeed.com
Support@SuperSpeed.com
Sales@SuperSpeed.com
PR@SuperSpeed.com
licensing@SuperSpeed.com

Have all been ignored, and SuperSpeed Inc appears to be abandoned. SuperSpeed has engaged in fraudulent behavior by selling software and not adhering to their own licensing terms and ignoring all communication.

Their product now appears rebranded by Raxco Software as RamDisk Plus, contact with Raxco Software regarding this partnership and obtaining access to the product i have purchased have been told:

"If you have an issue with a SuperSpeed purchase, you must contact them. We have nothing to do with their purchases.

We do sell Ramdisk Plus in partner with Superspeed, but we cannot assist you with any issues regarding your purchase because it was not made through us.

Superspeed is responsible for your software as you purchased it through them."

So there is no support from SuperSpeed.com Inc for their RamDisk Plus and users who own a legitimately purchased license have lost access to their software as promised according to SuperSpeed's licensing agreement.

Buyer beware.
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